Privacy Policy

1. Information We Collect

We may collect information provided directly by restaurant owners, businesses, customers, or website visitors. This may include names, business names, email addresses, account details, menu information, item titles, descriptions, prices, images, customer reviews, feedback, and messages sent to us.

We may also collect basic technical and usage information, such as pages visited, device information, browser type, approximate location, timestamps, and interactions with the platform.

2. Customer Reviews and Feedback

Customers may submit reviews or feedback about menu items through the Whats Good platform. These reviews may be displayed to restaurants, used to provide insights, and shown publicly within the digital menu experience.

We may moderate, remove, or restrict reviews that are fraudulent, abusive, defamatory, spam, or otherwise unlawful.

3. How We Use Information

We use information to provide, operate, maintain, and improve the Whats Good platform, including displaying digital menus, managing restaurant accounts, processing reviews, providing menu insights, responding to enquiries, and improving customer and restaurant experiences.

4. Payments

Payments are processed securely through Stripe. We do not store full card details on our servers. Stripe may collect and process payment information in accordance with its own privacy policy and terms.

5. Sharing Information

We do not sell personal information. We may share information with trusted service providers who help us operate our website, process payments, host data, analyse usage, provide customer support, or comply with legal obligations.

6. Data Storage and Retention

We retain information for as long as necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, and improve the platform.

Following cancellation or termination of a restaurant account, we may delete or anonymise stored data after a reasonable retention period.

7. Security

We take reasonable steps to protect information from unauthorised access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the use of your personal information. To make a request, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after changes are made means you accept the updated policy.

10. Contact

For questions about this Privacy Policy, please contact us.